Supporting Business, Supporting People

Call Chris On 027 582 2553

business support services puzzle pieces

Business Support

I am the Owner/Director of “The Alternative Board” Auckland South.

Using The Alternative Board’s established systems and processes, I assemble a group of up to six non-competing business owners and facilitate monthly Business Advisory meetings.

The Business Advisory meetings provide members with the opportunity to discuss the challenges and opportunities they are facing in their business. They receive feedback and advice from other members of the group and are encouraged to set goals. The group holds them accountable by receiving an update on their progress at the next meeting.

These Business Advisory Boards help members accelerate their personal and professional growth by providing them with the opportunity to experience new perspectives and receive support from other business owners in a confidential environment.

In between the monthly Business Advisory Board meetings I work with these business owners on a one-to-one basis, which enables me to gain a deeper understanding of the business challenges and opportunties they are currently facing.

The Alternative Board has an excellent strategic business tool called 'Business Builder's Blueprint' which enables me to assist my clients in developing their own strategic business plan in a simple but effective way.

Key focus areas:
  • Establishing a Personal Vision - Understanding why you are doing what you do.
  • Establishing a Business Vision - Understanding where you want to take your business.
  • Strategy Development - Making a plan as to how to achieve your personal and business vision.
  • Operational Support - Understanding what we need to do to make this happen.
  • Execution & Accountability - Ensuring effective execution and accountability.

Financial Support

I am a Co-founder of NumerEyes, a business established to support business owners who are motivated to better understand the information contained within their numbers. A better understanding of their numbers enables them to make better and more informed business decisions.

Using the businesses financial data, NumerEyes will reorganise this data into simple monthly reports which are easy to understand, regardless of a clients financial acumen. The reports have been developed to reflect a 'Business Owners' perspective.

Identifying vital signs and trends, I work with these businesses to develop practical solutions focusing on cashflow and profit. NumerEyes also has a forecasting tool to through which financial targets are set and actual performance is measured against those targets in the monthly reports.

Key focus areas:
  • Paint a picture of your current reality – Understand what is happening in the business right now.
  • Identify trends in your business – What needs to be strengthened, what need to be changed?
  • Pinpoint the vital signs – How we use the numbers to support decision making.
  • Plan the future – Establishing a forecast and then to track actual performance again the forecast
  • Prepare for the unknown – Establish forecast scenarios for best and worst-case outcomes
financial business support
people support for businesses

People Support

I value and understand the importance of people.

With my varied background I interact effectively with a wide range of people from all walks of life. From working as a Police Officer in the NZ Police to leading a team of 300 people in a previous CEO role, I have dealt with many challenging situations and fully understand that interpersonal skills are the greatest asset you can possess, both personally and in business.

I have well-developed people skills. I am comfortable dealing with Company Directors, Managers, Maintenance Engineers, or part time staff commencing their working life.

I believe in people led business growth where strong and inspirational leadership in business is essential to creating an enjoyable and productive work culture.

I assist Business Owners to identify potential leaders in their organisation and then support them in developing these people to become productive and professional business leaders.

Key focus areas:
  • Staff Development – Developing the team to strengthen the business.
  • Leadership Development and Training – Growing the right people so you can share the load.
  • One to One Staff Coaching – Investing in the personal development of you and your team.
  • Staff Personality and Behavioural Assessments – Having the the right people mix.
  • Personnel Support – Clarifying expectations and ensuring effective execution and accountability.

Attractions Industry Advisor

I spent over 20 years in the Theme Park/Attractions Industry, most recently as CEO (2007 to 2017) of Rainbow’s End Theme Park in Auckland, NZ and as Operations Manager for five years prior to that. I am well respected in the International Attractions Community and recognised as a Certified Attractions Executive (ICAE) through the International Association of Amusement Parks and Attractions (IAAPA).

I am a former member of the IAAPA Human Resources Committee in the United States and the IAAPA Asia Pacific Education Committee in Hong Kong. I have been a guest speaker, panelist and judge at IAAPA conferences in the United States, Asia and Australia.

While I have experienced many successes and exciting times in this industry, I have also experienced many challenges and difficult times. This practical experience together with my people skills and business acumen enables me to be an effective advisor and mentor to the Theme Park/Attractions industry.

Key focus areas:
  • Business Vision - Understanding where you want to take the business.
  • Strategy Development Planning on how we are going to get there.
  • Staff Development – Investing in people-led business strategy.
  • Operational Reviews/Support – Improving systems and processes.
  • Execution and Accountability Ensuring effective execution and accountability.
theme park consultant

What Our Clients Have Said

Chris creates a comfortable space and delivers constructive feedback

I meet with Chris Deere monthly to discuss current everyday work-life challenges and ways to navigate these as a leader of a team. We focus on professionalism in the workforce and more recently refinement of behaviors of my own, to ensure I am reflecting myself as a leader. Chris creates a comfortable space and delivers constructive feedback. I really appreciate the time I spend with him and his approach to helping make me a better leader and team member.

Abby Mattock | Operations Manager | Acorn Group Ltd, Auckland NZ

Learning from actual experience, not a 'textbook'. Very highly recommended.

Chris has helped my business for nearly a year now. His expertise and The Alternative Board system is fantastic to help you observe your business in ways you would normally not be aware of. With Chris' and the other members' help I've been able to better scale my business, manage staff and even reduce costs in areas to help improve my bottom line. I like the structure of the TAB system too. Everyone gets to talk, everyone gets to offer their advice. Chris has been there / done that, in a lot of areas which I think is important when growing a business, he ensures we are learning from actual experience, not a 'textbook'. So very highly recommended.

Matt Reid | Director of RazorWeb Ltd, Auckland NZ